Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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Quick Shipping and Professional Packaging
Through our long-term relationship with UPS, FedEx, DHL as well as a range of other top global carriers we can provide an array of shipping options. Our warehouse personnel are extremely skilled and will package your goods in accordance to our precise and exact specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being sent out. We ship to thousands clients every day from all over the world. The fact that we are committed to becoming the biggest online retailer in the World is evident. The warehouses are located in Europe just as they are in USA.
Note: Orders that contain more than one product are assigned a specific processing period dependent on the particular item.
Prior to shipment We will inspect thoroughly the items you've ordered. The majority of orders are delivered within 48 hours. The delivery time is between 3 and 7 working days.
Returns
We don't manage the stock at our warehouse or factory. Actual stock levels may fluctuate at any time. Be aware that it's possible that your order could become unavailable even after you've placed your order.
Our policy is valid for a period of 30 days. If it's been more than 30 days since you've bought the item, we unfortunately can't give you a complete exchange or refund.
You are able to return an item if it is unused and is in the same condition the day you received it. It must also be in the original packaging.